Shipping Policy

Orders placed with Cooking Haven are packed at our fulfilment partner and dispatched within one to two business days of cleared payment.

Transit runs three to five business days once the carrier collects the parcel. Shipping is free on all orders, whatever the basket size.

Orders are delivered to the address entered at checkout. We do not redirect parcels after dispatch, so please confirm the address before paying. Tracking is emailed as soon as the label is created.

Deliveries stop at the door or kerb; our carriers do not carry furniture upstairs. Check the carton for damage at hand-over and photograph anything that looks crushed.

Collection is not offered, and orders cannot be split across several addresses. If a parcel is returned to us as undeliverable, we will contact you to arrange redelivery at no extra cost.

Questions about a delivery can be put to Cooking Haven on +1 816 988 1397 during business hours.